Muzart Music and Art School

Frequently Asked Questions

Registration & Getting Started

When can I start lessons?

You can enter our programs at any time during the year. You don’t need to wait for September or specific term starts. Once registered, you’ll be enrolled until the end of the current term (end of June, or end of August for summer term).

When does registration for the fall term begin?

Registration for the fall term (September-June) begins in early May. We recommend early registration for students with specific teacher or time preferences, as spots cannot be held without completed registration and payment information.

Can you hold a spot without registration?

No, we do not hold spots. Your spot is only secured once you have completed enrolment and payment has been received.

Do I need to own an instrument to start music lessons?

While many students begin without their own instruments, having one at home is crucial for practice and development. For pianists, a basic keyboard is suitable for beginners. Guitar and drum students can get instructor recommendations on instrument selection and purchase locations.

Programs and Instruction

What programs do you offer?

We offer:
– Private music lessons (piano, guitar, voice, drums)
– Private art lessons
– Group art classes
– RCM examination preparation
– Portfolio preparation for art school applications

What ages do you teach?

We welcome students of all ages:
– Music lessons: Age 5 and up
– Private art lessons: Age 5 and up
– Group art classes: Ages 5-12
– Adult students welcome in all programs

How long are the lessons?

Lesson lengths vary by program and student level:
– Trial lessons: 30 minutes (60 minutes for group art lessons)
– Regular lessons:
  – 30 minutes (recommended for young beginners)
  – 45 minutes (intermediate students)
  – 60 minutes (advanced students)

What materials are provided?

All necessary materials are included in your tuition:
– Music Programs:
  – Sheet music and books
  – Theory materials
  – Practice guides
  – Digital resources
– Art Programs:
  – Traditional art supplies
  – Take-home materials
  – Access to iPad workstations for digital art
  – Professional-grade supplies during lessons

Payment and Policies

What are your payment methods?

We accept:
– Preauthorized credit cards (VISA, VISA Debit, Mastercard or Mastercard Debit)
– Automatic billing on the first day of each month
– Cash payment for full-term enrolment only

Can I pay month-by-month?

Yes, but we require a preauthorized credit card for registration. Your card will be automatically billed on the first of each month.

Why do I need to pay in advance for a trial lesson?

To respect our teachers’ time commitments, payment for trial lessons must be completed before the lesson, either in person or through our secure payment link.

What is your withdrawal policy?

We require a 30-day withdrawal notice. After completing withdrawal forms, you remain enrolled for the next 30 days, after which billing stops.

Can I transfer my lessons to another family member?

Yes, transfers between immediate family members (spouse, sibling, parents) are allowed without penalty if using the same payment method. Changes in payment method or lesson type may affect pricing.

Scheduling and Attendance

What are your hours of operation?

Regular Term (September-June):
– Monday to Friday: 3:30 PM – 9:00 PM
– Saturday: 10:00 AM – 4:00 PM
– Sunday: Closed

Summer Term (July-August):
– Tuesday to Thursday: 2:00 PM – 8:00 PM

Do you offer summer classes?

Yes, we offer summer programs from July to August. Summer registration begins in April with modified operating hours.

What is your makeup lesson policy?

For private lessons only, we offer makeup lessons based on when you start your term:
– Students starting in September: 4 makeup lessons allowed
– Students starting in December: 3 makeup lessons allowed
– Students starting in February: 2 makeup lessons allowed
– Students starting in April: 1 makeup lesson allowed

At least one hour’s notice is required for all makeup lessons. This policy ensures fair scheduling and maintains quality instruction for all students.

Please note: Due to their collaborative nature, group lessons do not offer makeup options.

Performance and Progress

When is the end-of-year recital?

Our annual end-of-term recital typically takes place on a Saturday in June.

How do you track student progress?

We monitor progress through:
– Regular skill assessments
– Progress reports
– Performance opportunities
– Ongoing communication with parents
– Goal-setting and achievement tracking

Facility and Location

Where are you located?

We’re at 225 The East Mall, Unit 11, Etobicoke, Ontario M9B 6J1.

What areas do you serve?

We serve students from:
– Etobicoke
– Toronto
– Mississauga
– Surrounding GTA communities

Is parking available?

Yes, we offer free parking for all students and families.

What are your facility features?

Our facility includes:
– Professional teaching studios
– Premium Essex pianos by Steinway & Sons
– iPad workstations for digital art
– Comfortable waiting areas
– Wheelchair accessibility
– Climate-controlled environment

Communication

Can I contact teachers outside of class time?

For instructor privacy, we don’t provide personal contact information. Please contact reception to have messages passed to your teacher.

How can I contact the school?

– Phone: (416) 236-2221
– Email: info@muzartschools.com
– Visit: 225 The East Mall, Unit 11, Etobicoke

This FAQ is regularly updated to provide the most current information about our programs and policies. If you have questions not addressed here, please contact our reception team.

Still Have Questions?

Contact us directly or schedule a visit to learn more about our programs.